Virtual Reality app User Interface Design

UX - A menu interface for specific functions of a Virtual Reality App.

mENU dEmo

Made in Unity

MENU INTERFACE HIERARCHY

Menu Hierarchy

LO-FI CONTENT DEVELOPMENT

Lo-fidelity Interface Design

Lo-Fidelity Interface Design - Content Development

Menu Interface Simulation - Front

Menu Interface Simulation - Back

 

OCULUS CONTROLLER - MENU INTERACTION PROTOTYPES

Three Types of Menu Opening Interactions

  • CIRCULAR VIEW INTERACTION

  • SCROLL VIEW INTERACTION

  • Grid View Interaction

Grid View Interaction- Adobe XD

Circular View Interaction - Adobe XD

Scroll View Interaction - Adobe XD

Utility Company Issues Reporting

Utility Company Dashboard Study Case

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Case :

A local utility company (electric and gas) gets calls, emails, and letters from residents that report small maintenance issues (e.g. loose electric wires, a gas valve that keeps leaking, broken meter, replacement of a plug, etc.) that are not utility outages. The utility company has a dedicated staff responsible for maintenance of residential issues. There is not always an easy way for residents to report problems so they can be resolved quickly. The utility company has decided to build a web application so residents can report issues and track their resolutions.

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I approach the problem with questions like;

  • Why the problem exist?

  • Why is it not easy to report problems?

For the process of collecting data information, I’ve used Primary, Qualitative and  Generative research methods. When discovering my problem, I’ve used market research, behavior observation and user interviews as research techniques. I’ve tried to understand what is the current usage of the service. Watched human behavior while using the current service and I’ve learned what not to do I’ve also made research on what are the existing standards in other utility companies in Us(like, new jersey’s PSEG and Puget Sound Energy)

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After synthesizing the research and findings, I’ve started creating my persona to identify my user.  I’ve assumed the case is taking place in New York. New York is a fast paced city. Everybody tend to be in rush all the time and they don’t wanna spend too much time reporting neither registering for a service.

 

PERSONA

 
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USER JOURNEY MAP

To create a detailed mapping I tried to understand, general human behavior and experience.

As you can see, on top. I’ve the timeframe. This represent the key moments and the life cycle of the experience. I paid attention how does each phrase last in hours or days. Than, you’ll see key activities of to the experience, this leads me understand the patterns of the activities. Touchpoints; help me understand what are the users interacting with(apps, in person, phone call, online) Emotions, help me understand how does the user feel at each point and lastly and the most importantly I’ve come up with the painpoints.

By doing it, I’ve asked myself these questions…

  • What are the moments of friction?

  • What is frustrating or missing?

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LO-FI WIREFLOW

 

WIREFRAME DASHBOARD

GROCER-E

GROCER-E - AN ONLINE SHOPPING APP

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Resarch

FOOD INDUSTRY DURING CORONAVIRUS

Designing a digital service to ease all the hysteria and concerns about How food industry handling Coronavirus pandemic.

Businesses can’t track customer demands during this period because they’re closed. But food is essential and having its peek time. 

Market’s are out of stock for most of the items during this period and without knowing it some of us think they put themselves in danger by going out to these market wishing they gonna find what they expect.  

Market’s other problem is that fruit and vegetables in the counters are open and people are so concerned that they’re putting gloves to touch the products. 

Markets also are one of the most vulnerable places at the moment that so many people inside without having a social distancing close to each other touching the same products. 

There was a case in Pennsylvania that woman ruined an estimated $35,000 worth of goods by intentionally coughing all over them while the coronavirus plagues nations worldwide.

https://nypost.com/2020/03/25/woman-coughs-on-35k-of-goods-at-pennsylvania-grocery-store-in-very-twisted-prank/

Purchase might begin with online research followed by a visit to the store to make a purchase. 

We shouldn’t forget that nowadays people do just online shopping because of the big advantages like ability to compare product, browse reviews etc. But brick and mortar shopping has its own advantages too. 

These problem direct us to the pros and cons of each structure. Let’s see…

 

Why Customers Purchase Online

  • Being able to shop 24/7

  • Saving money - online shopping allows the customer to compare pricing and find the best possible deals

  • Not having to use a personal vehicle and deal with parking and other issues or take transit to shop in-store

  • Saving time - in-store shopping can be hugely time consuming, particularly if it involves visits to multiple stores in different locations

  • Convenience - many people dislike crowds, cashier lineups, etc. and prefer to shop from home

  • Availability - hard to find items are much easier to source online

Why Some Customers Prefer Brick-and-Mortar Shopping

  • Being able to physically interact with an item before buying, particularly with personal items such as clothes, cosmetics, furniture, etc. or with grocery items that need to be checked for quality and freshness

  • Goods can be obtained immediately rather than waiting for shipping

  • Customer service - the ability to speak directly to a sales representative and get further information and advice about products or services

  • Avoiding shipping costs

  • Avoiding the hassle and complexity of returning unwanted items

  • Much faster and easier to return a defective or unwanted product in-store rather than shipping back to an online retailer

  • The experience - many people enjoy a shopping outing in retail stores, often with spouses or friends and conjunction with other activities such as dining, having a specialty coffee, etc.

 

But what we should think about is that are these conditionals are still valid today during coronavirus?

For example is it still more complex to return an unwanted item? or the isn’t the experience itself is more crucial today for people who self-quarantine for weeks now.

How about the delivery of foods;

Seamless is an online food ordering service. But with Covid-19 pandemic doesn’t do well. It still show restaurants open, but in fact they are not. You can still order from these restaurants and realize they’re closed waiting for 1 hour. 

People are also worried how safe is it to order delivery during coronavirus pandemic.